Adding lines
Lines can be added:

1 | From the quotation, clic on + Line at the top right of the table. |
The Line details pane opens.
2 | Specify the information: |
Field | Description |
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Hierarchy |
Specify the level (quotation root or title) in which the line will be added. A help list displays the root and titles of the quotation. By default, the path matching the selected level from the Hierarchy pane is specified. For more information on the quotation hierarchy, see Managing the Tree structure view of a quotation. |
Non-publishable | Check this box if you do not want the line to be displayed in the printing of the quotation. |
3 | Specify the information of the Product section: |
Field | Description |
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Grouping |
Specify the Grouping of the sold item if you want to filter results displayed in the Reference help list according to this grouping. When the Reference is specified, the matching Grouping is automatically specified. |
Reference |
Specify the reference of the sold item. Specify at least 3 characters in the Reference field to display the help list. The search of the grouping is launched by default with "starts with" Use the escape character '*' to start searching for issues that start with / end with / contain the specified value. The help list displays sold items that meet the following conditions:
When the sold item is selected, information specified in the sold item record sheet are automatically specified on the relevant fields. If the sold item is modified, it is possible to keep information already specified or replace it with new information of the sold item. |
Label and Additional label |
Specify the line label and, if needed, an additional label. These fields can be modified directly from the quotation record sheet (see Quickly modifying a field). |
4 | Specify information in the Price section: |
Field | Description | ||||||||||
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Quantity |
Specify the quantity of the sold item. By default, the default quantity set on the sold item record sheet is specified. Important If you modify the quantity, the Unit price of the line is automatically replaced with the default unit price. To use mathematical formulas, specify the = character followed by the desired formula, for example =123*456+78/9. Then press Tab to calculate and specify the result. If you modify the quantity and the Estimated duration (minutes) is specify, you can either keep the duration specified or recalculate it automatically by taking into account the new quantity. This field can be modified directly from the quotation record sheet (see Quickly modifying a field). |
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Packaging unit |
Displays the packaging unit of the sold item. This field cannot be modified. The type of packaging is displayed in the tooltip when hoovering over the field. |
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Unit price |
Specify the unit price of the sold item. This field cannot be modified if the Non-modifiable unit price box is checked on the sold product record sheet. This field can be modified directly from the quotation record sheet (see Quickly modifying a field). To use mathematical formulas, specify the = character followed by the desired formula, for example =123*456+78/9. Then press Tab to calculate and specify the result. The unit price specified by default is determined according to the following priority rules:
Note When various rates with the same threshold can be applied, the rate with the lower order number is automatically specified in the field. Example I have a sold item for which:
On the quotation line, I specify the sold item. The rate automatically specified depends on the quantity:
Rate selectionIf you want to select another base or customer rate, click on the The window displays a table that contains rates set up for the sold product of the line and the Pricing method the quotation. If one or more customer rates are set up for the customer of the quotation, base rates are not displayed and only customer rates are available. To apply a rate, click on the Conversion of the rateWhen the rate applied is from the sold product record sheet, this rate is converted in the currency of the management object if this currency is different from the one of the company. If the price applied is a base rate or customer rate, the conversion rules depend on the currency of the pricing method of the base rate or customer rate, on the company currency and the object currency. Reference For more information about conversion rules on the rate, see Rules for converting rates depending on currencies. |
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Discount |
Specify the discount to apply to the sold item. Check % if the discount is in percentage of the unit price or check Mt if the discount is a fixed amount. This field can be modified directly from the quotation record sheet (see Quickly modifying a field). To use mathematical formulas, specify the = character followed by the desired formula, for example =123*456+78/9. Then press Tab to calculate and specify the result. The discount specified by default is determined according to the following priority rules:
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Pre-tax total |
Displays the calculated pre-tax total of the line depending on the Quantity, Unit price and Discount specified. This field cannot be modified. |
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VAT |
Specify the VAT code to apply to the line. A help list displays the VAT codes currently valid on the quotation company and the ***** company. The default rate specified when creating a line can vary according to the quotation and line information. Reference For more information on the default VAT code specified, see Rules for determining VAT on lines. When modifying the quotation, the DMF 020238 SALES QUOTATIONS MODIFY VAT MENU is required to modify the VAT code. |
5 | Specify information of the Billing section: |
Field | Description |
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Expected delivery |
Specify the expected delivery date of the line. If the Periodicity is different from Unique, the field cannot be manually specified and matches the first day of the month of the Start of the contract. This date is only for informational purposes. |
Expected billing |
Specify the expected billing date of the line. This date is only for informational purposes. If the Billing method is different from Services and the Periodicity is different from Unique, the Expected billing is automatically specified:
Example On the quotation line, the Periodicity is Monthly and the Start of the contract is 09/2024:
Expected billing date can also be specified manually. |
Contractual delivery date |
Specify the contractual delivery date of the line. This date is only for informational purposes. |
Period from and Period to |
Specify the realization period of the sold item. If the Periodicity is different from Unique, the fields cannot be manually specified. In this case the period is automatically calculated and specified:
The duration cannot be specified if the Billing method is Service and the Periodicity is different from Unique. |
Billing method |
Specify the billing method of the line:
References For more information on services and the related setup, refer to Managing services. For more information on the declaration of services, see Services. If a billing method is specified on the sold item record sheet, this method is specified by default. |
Periodicity |
Important This periodicity involves the recurrence and must not be mistaken with the periodicity involving the revision prices. Select the periodicity from the drop-down list:
Example I created a quotation that contains the following lines:
The line 1 will be billed once at a price of €1.000 Pre-tax. The line 1 will be billed 4 times at a price of €100 for a total of €400 Pre-tax. If the Periodicity is different from Unique, this periodicity will be specified by default in the customer contract generated after the delivery of the order. If a periodicity is specified on the sold item record sheet, this periodicity is specified by default. |
Start of contract |
The field is not displayed if the Billing method is Service or if the Periodicity is Unique. Specify the start date of the contract according to the Periodicity and the Duration (M) specified. This date will be specified by default in the customer contract generated after delivering the order. |
Duration (M) |
The field is not displayed if the Billing method is Service or if the Periodicity is Unique. Specify the duration of the contract in months. This duration will be specified by default in the customer contract generated after delivering the order. |
Term |
The field is not displayed if the Billing method is Service or if the Periodicity is Unique. Select the term from the drop-down list:
If the term is specified on the sold item record sheet, this term is specified by default. This term will be specified by default in the customer contract generated after delivering the order. |
Start of line |
The field is not displayed if the Billing method is Service or if the Periodicity is Unique. Specify the start date of the line of the contract. It must be the same day or after the date specified in the Start of the contract field. This date will be specified by default in the line of the customer contract generated after delivering the order. |
Tacit renewal |
The field is not displayed if the Billing method is Service or if the Periodicity is Unique. Check this box if you want the contract to be renewed automatically after the Duration (M) of the contract has passed. This choice will be specified by default in the lines of the customer contract generated after delivering the order. |
Production day |
This field is only displayed if the Billing method is Service. Specify a value between 1 and 31 matching the day of the month of the Date specified by default in the timesheet entry of the declaration of service form. If the production day is specified on the sold item record sheet, this day is specified by default. |
Billing date |
This field is only displayed if the Billing method is Service. Specify a value between 1 and 31 matching the day of the month of the Billing date specified by default in the timesheet entry of the declaration of service form. If the billing date is specified on the sold item record sheet, this date is specified by default. |
Estimated duration (minutes) |
This field is only displayed if the Billing method is Service. Specify the estimated duration of the service in minutes. This duration will be automatically specified in the Duration field in the timesheet entry of the declaration of service form. If the estimated duration is specified on the sold item record sheet, this duration is specified by default. |
Linked to down payment |
This field is only displayed if the Billing method is Service. Check this box if the sold product of the service is linked to a down payment. A retrieved down payment line is thus generated on the invoice when billing the service if a down payment has already been paid. The retrieved down payment is a deduction matching the x down payments already paid by the customer for the service. If the Linked to down payment box is checked on the sold product record sheet, this box is also checked by default on the quotation. Reference For more information on services, refer to Managing the down payments. |
Sales person |
Select the salesperson associated to the quotation line. The help lists display non-generic employees at the company of the quotation and present on the date of the quotation. This information is only for informational purposes. |
6 | Specify the information in the Assignment section: |
Important
This section is only displayed in full view.
Field | Description |
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Project, Phase, Sub-phase and Task |
Specify the assignment of the line according to the type of assignment of the quotation:
If needed, the assignment can modified for multiple lines at once (see Modifying assignment of multiple lines). When the Entity is specified in the quotation header, the Project help list only displays projects linked to the specified Entity. Note If the quotation is in the Draft or Validated state, only projects/phases/sub-phases whose status code allows the Unsigned quotation object type can be specified. If the quotation is in the Signed or Order not signed state, only projects/phases/sub-phases whose status code allows the Signed quotation and unsigned quotation processed as orders and Unsigned quotation object type can be specified. |
Resource |
Specify the employee associated to the quotation line. A help list displays the employees and generic resources matching the following conditions:
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Account |
Specify the accounting account linked to the quotation line. A help list displays the general accounts of the company that can be used in the sales chain. By default, the account of the sold item is specified and take into account the situation of the quotation:
Reference For more information on general accounts, see General accounts. For more information on sold items, see A sold product must be created.. |
Team |
Specify from the help list the team in charge of the service. A team must be set up beforehand (see Managing teams). When a team is specified on the sold item record sheet (see Creating service sold products), it is retrieved on the quotation line. |
7 | Click on Validate and save the quotation. |
The line is added to the quotation.
To open a line, click on from the Actions column of the line.

1 | From the quotation, click on |
2 | Search for sold products and add them to the cart: |
- The left side of the screen is used to add sold products to the cart from a search for sold products. To add products to the cart, use the search criteria to filter the list of results and click on
from the desired lines.
- The right side of the screen shows the list of products added to the cart. To remove a line, click on
from the desired line.
Tip
The same sold product can be added multiple times to the cart in order to create multiple quotation lines for this product.
3 | Click on Next. |
4 | Specify the information of the Line details section: |
Field | Description |
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Discount (%) |
Specify the discount in percentage to apply on each cart line. |
Expected delivery date |
Specify the expected delivery date to apply on each cart line. For more information, see Expected delivery.. |
Expected billing date |
Specify the expected billing date to apply on each cart line. For more information, see Expected billing.. |
Non-publishable lines | Check this box if you do not want the lines of the cart to be displayed in the printed reports of the quotation. |
5 | Specify the information in the Assignment section: |
Field | Description |
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Project, Phase, Sub-phase and Task |
Specify the Assignment to apply to the cart lines. For more information, refer to Project, Phase, Sub-phase and Task. |
Resource |
Specify the employee related to the cart lines. For more information, refer to Resource. |
6 | Specify information of the Billing section: |
Field | Description |
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Periodicity, Start of contract, Duration (M), Payment, Start of line, Tacit renewal |
Important This periodicity involves the recurrence and must not be mistaken with the periodicity involving the revision prices. Specify the periodicity and the related information that will be applied on each cart line. For more information, refer to Periodicity. |
Apply recurrence to all cart lines |
The field is not displayed if the Periodicity is Unique. Check the Apply recurrence to all cart lines box if you want the recurrence information of the cart to be applied on all cart lines. Note For the lines with the Service type, only the Periodicity will be carried. Leave the Apply recurrence to all cart lines box unchecked if you want recurrence information from the cart to be applied only to cart lines that correspond to recurring products. Recurring products are products whose periodicity is not set to Unique in their record sheet (Desktop Application > Management > Sales > Sold items). |
7 | From the table, modify cart lines if needed: |
- To modify the Quantity and the Pre-tax unit price of a line, double-click on the relevant field then specify the new value and click on
. The Pre-tax unit price cannot be modified if the Non-modifiable unit price box is checked on the sold product record sheet.
- To remove a line, click on
from the desired line.
8 | Click on Validate and save the quotation. |
The lines are added to the quotation.

Lines can be duplicated separately or all at once.

1 | From the quotation, click on the |
The form of the line opens.
2 | Modify if needed the information of the new line. |
3 | Validate the line and save the quotation. |
The line is duplicated.

1 | From the quotation, check one or several lines to duplicate. |
2 | Click on the |
3 | Specify the No. of duplications to make. |
4 | Select the duplication type: |
- Select Identically if you want to duplicate lines while keeping the same expected delivery dates, expected billing dates, contractual delivery dates and periods.
- Select By period if you want to duplicate lines while applying a periodicity on expected delivery dates, expected billing dates, contractual delivery dates and periods. Then specify the No. of duplications to do and the desired Period. This feature is useful for imitating recurring lines when there is no customer contract.
Example
I want to sell 6 days of support, one day per month for 6 months. There is no customer contract so I do not want to use a recurring periodicity on the corresponding line.
Instead, I create the following line:
- Quantity: 1;
- Periodicity: Unique.
Then I duplicate this line while specifying the following information in the duplication window:
- No. of duplications: 5 (I do not specify 6 because the existing line will be kept);
- Period: Month.
5 | Click on Validate and save the quotation. |
The selected lines are duplicated.