5.0.26 revision

You must take note of the news identified with this icon since it highly modifies Akuiteo's current behavior or it adds significant value.
DMF 1609** TOOLS CROSS-FUNCTION *

In the import template of users, that can be accessed from Management > Imports then Transversal > User, the UTI_JRN_NDF columns has been added. It is used to enter the expense reports of users.

DMF 2106** CUSTOMER PORTAL HELP DESK HELP DESK

Important

This evolution requires enabling the following feature flag: Portail support domain > Decloisonnement Portail Client label. To enable it, go to the Administration console > Configuration > Features, enable the Decloisonnement Portail Client feature flag then log in again.

Previously, the Help Desk tab of the Customer Portal was partitioned by company, which meant that the user could only view and create issues on their company.

Now, the Help Desk tab is unpartitioned, which allows the user to view and create issues on all companies when the customer is on the ***** company. Thus only one extranet user is necessary.

The DMF 210603 CUSTOMER PORTAL HELP DESK MULTI-COMPANY SUPPORT was added in order to set up access rights. When the connected extranet user has that DMF and the customer is on the ***** company:

  • When creating an issue in Help Desk > New:
    • Displayed contracts in the Contract drop-down list are the contracts from the customer in all companies, instead of only contracts from the company used for connection. Thus, the employee can create the issue on a contract from a company different from the one used for connection.
    • If the employee also has the DMF 147001 HELPDESK EXTRANET INPUT FOR ANOTHER USER, the contacts displayed in the Requester drop-down list are contacts linked to the customer in all companies, instead of only contacts from the company used for connection.
    • Contacts displayed in the User drop-down list are contacts linked to the customer in all companies, instead of only contacts from the company used for connection.

  • In Help Desk > Open, Resolved and Search tabs, issues from all companies can be searched for. If the customer is not in the ***** company, only issues from the company used for connection are displayed.
  • In Help Desk > Creation, reports from the company used for connection and the ***** company are displayed. If the customer is not on the ***** company, only reports from the company used for connection are displayed.

Furthermore, in Help Desk > Open, Resolved and Search tabs, the Company code column was added and displays the company on which each issue was created.

See online help for more information

DMF 26**** HELP DESK PORTAL * HELP DESK PORTAL

Previously, using table texts did not require any DMF on the Help Desk Portal.

The DMF 260114 HELP DESK PORTAL ISSUE TABLE TEXTS was then added and is required to use table texts on the Help Desk Portal.

Important

To keep access to table texts on the Help Desk Portal, you must check the setup of your user profiles to enable the new DMF.

See online help for more information

DMF 1415** HELPDESK CUSTOMER CONTRACTS *

New search criteria were added in the following screens:

  • search screen of customer contracts (Help Desk > Contracts > Customer contracts)
  • price revision of customer contracts (Help Desk > Contracts > Revision of supplier contract prices)

Those criteria are available from the Main criteria tab > Lines in the contract section:

  • Active lines from - allows you to search for contract lines for which:
    • the validity start date is earlier than or equal to the date entered as criterion, or left empty,
    • the validity start date is later than or equal to the date entered as criterion, or left empty,

    • Those validity start and end dates correspond to the Valid from xx to xx fields in the customer contract's record sheet > Lines tab > Line details.

  • Contract effective on - allows you to search for contract lines for which the effective date is earlier then or equal to the date entered as criterion, or left empty.

    • This effective date corresponds to the Effective on xx field in a customer contract's record sheet > Billing tab > Arrangements section.

DMF

1504** DASHBOARDS TIMESHEETS ANALYSIS TIMESHEETS ANALYSIS

In the timesheets analysis (Dashboard > Labor > Timesheets Analysis), when the EMPLOYEE - Type of job grouping criterion is applied, the job type is displayed in the results. Job types are set up from Setup > General setup > Resources and Labor > Job types.

Previously, only the Type of job column was present in the analysis and it displayed the codes of job types. Now, this column does not exist anymore and is replaced by the following columns in order to display more information:

  • 'Job type' type which corresponds to the type entered in the setup of the job type;

  • Jobe type code which corresponds to the code of the job type;
  • Job type label which corresponds to the label of the job type.

See online help for more information

DMF

06**** PROJECTS * *

1803** TRAINING SESSIONS *

25**** PROJECT * *

When creating a training session (Desktop Application > Training > Sessions), a related task is created on the project of the session.

Previously, no workload was entered on tasks corresponding to training sessions.

Now, the workload is entered automatically on those tasks with the Duration (in days) entered on each session. Thus:

  • From the Phases and project tasks tab of a project (Management > Projects), the workload of tasks from training sessions is displayed in the Workload column, which was previously empty.

  • In the Tasks to be scheduled panel in Project, tasks corresponding to training sessions are displayed, which was not previously the case.

See online help for more information

DMF

1427** HELPDESK SPRINTS *

2401** AGILE FACTORY BOARD *

In the Desktop Application > Help Desk > Sprint search, the help list of the Sprint template field now contains the Company column in the search screen and when creating a sprint. This column displays the company on which the sprint template is created.

Furthermore, the help list of sprint templates now only contains sprint templates from the company used for connection and the ***** company, in the following locations:

  • The Sprint template criterion in the Desktop Application > Help Desk > Sprint search;
  • The Sprint template field when creating or modifying a sprint in the Desktop Application > Help Desk > Sprint search > ;
  • The Sprint template field when creating a new sprint in Agile Factory > Board > > New sprint.

Important

If you previously used sprint templates from a company different from the company used for connection or the ***** company, they will not be visible in the help lists. Therefore, make sure to move those sprint templates to one of those two companies in order for them to stay visible.

See online help for more information

Domain / Sub-domain Label Comment
Portail collaborateur Nouveau portail collaborateur Gives access to the Employee module of the new Web Portal that will eventually replace the current Web Portal. Documentation for this new portal is not available yet.
Portail collaborateur > Employee Employee Activity Gives access to the Employee > Activity overview menu of the new Web Portal. This Activity overview menu offers the same features available in the Web Portal's current Activity overview menu with a new interface.
Portail collaborateur > Employee Employee Agenda Gives access to the Employee > Timesheets & schedules menu of the new Web Portal. This Timesheets & schedules menu offers the same features available in the Web Portal's current Timesheets & schedules menu with a new interface.
Portail collaborateur > Manager Employee Approvals Gives access to the Manager > Approvals menu of the new Web Portal. This Approvals menu offers the same features available in the 's current Approvals menu with a new interface.Web Portal
Portail collaborateur > Employee Employee Custom Requests Gives access to custom requests of the Employee menu in the new Web Portal. Those custom requests menus offer the same features available in the Web Portal's current custom requests menu with a new interface.
Portail collaborateur > Employee Employee Expenses Gives access to the Employee > Expense reports menu of the new Web Portal. This Expense reports menu offers the same features available in the Web Portal's current Expense reports menu with a new interface.
Portail collaborateur > Employee Employee Leave Requests Gives access to the Employee > Leave requests menu of the new Web Portal. This Leave requests menu offers the same features available in the Web Portal's current Leave requests menu with a new interface.
Portail collaborateur > Manager Employee Manager Gives access to the Manager module of the new Web Portal that will eventually replace the current Web Portal. Documentation for this new portal is not available yet.
Portail collaborateur > Manager Employee Manager Times Gives access to the Manager > Timesheets menu of the new Web Portal. This Timesheets menu offers the same features available in the Web Portal's current Validations > Time menu with a new interface.
Portail collaborateur > Manager Employee Manager Expenses Gives access to the Manager > Expense reports menu of the new Web Portal. This Expense reports menu offers the same features available in the Web Portal's current Validations > Expense reports menu with a new interface.
Portail collaborateur > Manager Employee Manager Leaves Gives access to the Manager > Leave requests menu of the new Web Portal. This Leave requests menu offers the same features available in the Web Portal's current Validations > Leave requests menu with a new interface.
Portail collaborateur > Employee Employee Reports Gives access to the Reports menu of the new Web Portal. This Reports menu offers the same features available in the Web Portal's current Reports menu with a new interface.
Portail support Amelioration Suspension See release note Issues: Possibility to put on hold and resume a closed issue.
Portail support Catchmail : messages sur demande From 5.0.26 onwards, this feature will be standard.
Portail support Création à partir d'une demande See release note Issues: New option to create an issue from an existing issue.
Portail support Decloisonnement Portail Client See release note Help desk: Help desk tabs unpartitioned.
Portail support Ergonomie des messages sur demandes simplifiées From 5.0.26 onwards, this feature will be standard.
Portail support Modifier En Lot Demandes See release note Issues: New options to modify multiple issues and their custom data.
Portail support Modifier En Lot Donnees Personnalisees See release note Issues: New options to modify multiple issues and their custom data.
Portail support Recherche Par Defaut See release note Search: New option to set a search as home screen.
Portail support Suppression De Demande See release note Issues: Possibility to delete an issue.
Transverse Catégorisation des résultats Gives access to the feature allowing you to categorize results on the Main Portal and the Help Desk Portal (see Categorizing results).
Transverse Conditional Formatting Result From 5.0.26 onwards, this feature will be standard.
Transverse Rapports Dans Les Portails See release note Reports: Reports added on the Help Desk Portal and Project.
Code Domain Module Feature
210603 CUSTOMER PORTAL HELPDESK MULTI-COMPANY SUPPORT
260114 HELP DESK PORTAL ISSUE TABLE TEXTS