| DMF | 141302 HELPDESK ISSUES MODIFY or 142602 HELPDESK SIMPLIFIED ISSUE MODIFY |
From the context panel of an issue, the My quick accesses section is used to display custom data added in quick access in order to access them quickly. From this section, a window can be opened to access all custom data set up for issues.
Reference
For more information about custom data setup, refer to Custom data.
Custom data in quick access
Click on 
on the right of the My quick accesses section from the pane in order to set up the fields to display in quick access. Custom data in quick access are specific to each user. From the setup window:
- On the left, the list displays custom data available to be added in quick access.
- On the right, the list displays custom data in quick access. Select a data from the list then drag and drop it to modify the order of data.
Drag and drop a data from one list to the other to add it in quick access or remove it from quick access. Click on the 
or 
icons to add or remove all data at once.
Separators can be added in order to split quick accesses in separate sections. To add a separator, drag and drop the Title / Separator field from the left list to the desired location in the list on the right. A label can be specified in order to define a title for the separator. If the label is not specified, the separator will be displayed without a title.
Click on Apply to take into account the modifications.
All custom data
Click on 
to display all custom data of issues in a dedicated window. Depending on data setup, the window contains one or more tabs/sections/fields.
Modify the desired data then click on Validate.
