Approval of management objects
DMF |
1909** WEB PORTAL APPROVALS APPROVALS |
Important
This feature requires the following feature flag: Portail Collaborateur domain > Employee Approvals label.
Employees can request the approval of a manager or of the pere so they can make progress on certain management objects. For example, when employees create quotations, they might need the approval of a manager or of the person in charge to be allowed to transform these quotations into sales orders.
A manager can approve various types of management objects:
- quotations;
- sales orders;
- quotes;
- purchase orders;
- purchase invoices;
- expense reports or expenses.
Note
According to the approval type defined in the expense reports approval setup, the approver must either approve the whole expense report or each expense individually.
- internal requests.
A manager can also:
- see the details of the management object before the manager approves or denies it;
- see the documents linked to the management object;
- download these documents;
- send an email to the employee requesting the approval;
- generate the permitted payment in the case of a supplier invoice.
Depending on the setup, managements objects can be approved by multiple people: it is a multiple-level approval.
Reference
For more information about the approval setup, see Approvals.
Approvals are managed from the Manager module > Approvals menu.


1 | Click on Approve on the desired line. |
A window opens.
2 | Enter a Comment if needed. |
3 | Click on Confirm. |
The approval request is approved.
Note
If the approval request is about a supplier invoice, once all approvers of different ranks have approved the invoice, the invoice's payment authorization reaches 100%. The date on the payment authorization is the last approval date.
If the approval request is about a custom request, the button allows the manager to open the custom request form.

1 | Click on Deny on the desired line. |
A window opens.
2 | Add a Comment. |
3 | Click on Confirm. |
The approval request is denied.
If the request is an expense report or an expense, the employee can correct it and terminate it again.

Prerequisite: The request must be in Approved or Rejected Approval State.
1 | Click on |
A window opens.
2 | Click on Yes. |
The approval is canceled.

When a management object to approve contains linked documents, it is possible to view and download them.
In the header of an object to approve, click on:
-
to view linked documents when it is an image or the first page of a PDF document.
-
to download linked documents on your computer.

From the request header, you can send an email to the requester in order to comment or discuss about the request.
1 | Click on |
2 | Click on Email to requester. |
3 | In the Send the quotation by email window, enter the following information: |
Field | Description |
---|---|
To |
Used to define the recipients of the email. Enter the first characters of the employee or the desired contact. Employees and contacts matching the search are displayed directly. Select the desired recipient. Add as many employees or contacts as necessary. If the recipient does not exist in Akuiteo, enter the email address directly. Tip Press F2 from the field to open the list of all existing employees and contacts. |
Cc |
Used to define the cc recipients of the email. This field is visible only when the Show details option is enabled. Enter the first characters of the employee or the desired contact. Employees and contacts matching the search are displayed directly. Select the desired recipient. Add as many employees or contacts as necessary. If the recipient does not exist in Akuiteo, enter the email address directly. Tip Press F2 from the field to open the list of all existing employees and contacts. |
Bcc |
Used to define the bcc recipients of the email. This field is visible only when the Show details option is enabled. Enter the first characters of the employee or the desired contact. Employees and contacts matching the search are displayed directly. Select the desired recipient. Add as many employees or contacts as necessary. If the recipient does not exist in Akuiteo, enter the email address directly. Tip Press F2 from the field to open the list of all existing employees and contacts. |
Reply to |
Allows you to define recipients in case of reply to the email sent with this feature. This field is visible only when the Show details option is enabled. By default, if the recipients reply to the message, the email address of the connected user will be used. If you want the reply to be sent to other recipients, add one or more employees or contacts, or enter the email addresses directly. |
Template |
The template reports available are shared editions such as Quotation and Quotation list type. Check:
|
Object |
Enter the email subject. By default, the number and date of the quotation are specified but you can modify the subject if needed. |
Message |
Enter the message body. A note indicating the name of the sender is inserted automatically in the email body so that the recipient knows the sender of the email. |
4 | Click on Send. |
The email is sent to the entered recipients.

Prerequisite: A report template for the object type to publish must be set up.
1 | Click on |
A window opens.
2 | Select the printing Template in the drop-down list, then choose the printing format. |
The formats available depend on the report templates set up from the Desktop Application.
3 | Check the box: |
- Link document if you want to add the report to the list of linked documents (option not visible if the approval request is for an expense report).
- Include receipts if you want to include the receipts linked to the expense report in the published document (option only visible if the approval request is for an expense report).
4 | Click on Validate. |
The object is published and downloaded on your computer.


DMF | 190903 WEB PORTAL APPROVALS MODIFY EXPENSE |
For an expense report or an expense to be approved, it is possible to modify an expense of an employee who is part of the connected manager's team before approving the expense. All the rules, all the expense report profiles and all the refund thresholds applied are the ones set up for the employee who made the expense report.
1 | Click on |
The detail of the line opens.
2 | Modify the desired information. |
3 | Click on Save. |
The expense has been modified.

Important
This feature is only available for approvals of expense reports by object. If approvals are set up by line, expenses are approved or denied in the same way as the other objects (see Managing approval requests).
When an expense report linked to the approval request is to be approved, some expenses can be rejected. An expense report can be approved even if some expenses are rejected. This way, approved expenses can be refunded and denied expenses will not be taken into account when calculating the total amount to be refunded to the employee.
An expense on a custom request cannot be rejected.
Example
The expense report of an employee contains a wrong expense, for example a travel expense that was not for business purposes. However, all the other expenses in the expense report can be refunded.
In this case, the manager can approve the expense report and deny the expense not refundable then approve the expense report.
1 | Click on |
A window opens.
2 | Add a Comment. |
3 | Click on Confirm. |
The expense is denied.
To cancel the denial, click on in the Actions column of the relevant expense line and confirm the action. In that case, the refunded amount is updated with the initial amount of the related expense.

DMF | 190904 WEB PORTAL APPROVALS MODIFY REFUNDED THRESHOLD |
Prerequisite: The expense report or the expense (depending on whether the approval type is by object or by line) must neither be approved nor denied.
In the expense type setup, a threshold by expense and/or a daily threshold can be specified (see Setting up refund thresholds). When this threshold is exceeded on an employee's expense, the amount past the threshold is not refunded.
If needed, the threshold by expense can be increased on an exceeded expense in order to allow the refund beyond the threshold.
Note
If the threshold is ignored for the expense report profile of the employee, the expense can excess this threshold (see Entering general information and contact details).
1 | Click on |
The Authorize exceeding threshold window opens.
2 | Specify the new Authorized threshold to apply for this expense. |
3 | Click on Validate. |
The specified threshold is applied on the expense and the refunded amount is recalculated.

When controls on expenses are set up (see Setting up controls), icons can be visible on the expense lines of an expense report, in the Indicators column:
- the
icon is displayed when the employee has created the expense twice.
- the
is displayed when several employees have created the same expense.
- the
icon is displayed when the employee has created their expense on a day not worked.
- the
icon is displayed when the employee has created their expense on a day with a leave request.
Note
Those indicators are only for informational purposes. Indeed, those expenses can be approved or denied like any other expense.

If a manager has the necessary rights or if the rights have been delegated, it is possible to select another manager in the Approvals screen in order to validate approval requests for this manager. Delegations are managed from the Desktop Application in My Akuiteo > My delegations.
Example
The manager of the A department is on holiday from February 1 to 15. During this period, the rights are delegated to the manager of the B department.
When the manager of the B department connects to the portal, he can access the feature for changing managers. The manager can select the manager of the A department to validate the approval requests of the A department.
1 | Click on |
A window opens.
2 | Select the manager then click on Validate. |
The validation menu displays the approval requests to be validated by the selected manager so the connected user can validate these requests for the manager. The name of the selected manager is added next to the
icon.
To remove this manager, click on the icon associated with the manager's name, on the top right of the screen.