Publishing and accessing an FAQ
| DMF |
2103** CUSTOMER PORTAL FAQ *
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When you create or add an FAQ article from the Desktop Application, you can then publish and categorize it on the Customer Portal, but also remove it from the Portal.
Searching for an FAQ
| DMF |
160704 TOOLS FAQ SEARCH
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1
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From the Customer Portal, Click on FAQ. |
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2
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In Search for an FAQ, select the relevant filter to display the questions / answers related to: |
- the product;
- the theme: a topic on a specific module or field for example;
- a specific version;
- specific product revisions.
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3
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Enter a text in the search box if necessary and validate by clicking on Ok. |
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4
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In the search results, click on the desired article. The content is displayed at the center of the page. You can also directly read the related FAQ articles displayed on the right of the screen by clicking on them. |
- vote for the displayed article;
- print the displayed article;
- download the documents linked to the FAQ article.
