Custom requests

DMF 5007** MOBILE ** MOBILE CUSTOM REQUESTS * MOBILE CUSTOM REQUESTS*

Important

This evolution requires enabling the following feature flag: Mobile domain > Demandes internes.

From the Akuiteo Mobile application, tap from the menu bar to access the Custom requests menu.

Custom requests enable employees to create specific requests depending on each company needs. For example, a company can create a category of custom request so that employees can request days of remote work, to travel for work or even to participate to a training. Each company can use as many custom request categories as needed to manage its internal processes.

When a custom request is created, it is categorized as To be requested. The employee must then complete the request in order to transfer it to the manager or any person in charge of approving these requests. The custom request is now categorized as To approve. The custom requests approved are displayed as Approved and the ones denied are displayed as Denied.

A custom request is made up of:

  • a base of fields that are shared with all custom requests;
  • custom data that are specific to each type of custom request.

The application displays custom request categories created and set up from the Desktop Application > Tools > Setup > General setup > Custom requests > Issue categories.

Note

In the Desktop Application, the custom request is made up of several tabs:

  • a main tab which contains the fields shared with all custom requests;
  • an undefined number of tab containing the custom data (that can be set up according to the company needs). Some of these custom data can be displayed on the main tab.

In the Akuiteo Mobile application, the number of custom data that can be displayed is limited. If some important custom data cannot be accessed from the custom request form, the custom request will not be usable.

In the Custom requests menu, custom requests status are displayed next to the request number. Custom request can be in the following statuses:

Status Description
To be requested The custom request is created but has not been terminated nor transferred for approval yet.
To approve The custom request is terminated but not transferred for approval yet.
Denied The custom request created by the employee was denied by the manager.
Approved The custom request created by the employee was approved by the manager.